What steps do I take if I am hearing a busy or a fast busy signal when calling?
- Check that your Mobile phone is in the Coverage area
- Check the Phone is connect properly
- Check if the dialing digits are correct
- You may refer to the "Dialing Method" in FAQ
We accept calls in the following format: 1615 + Country Code + Area Code + Number For Example: 1615 61 2 xxxx xxxx
What should I do if my online payment was not credited to my balance?
Please send us an email to ([email protected]) with details about your payment. We will get back to you within 24 hours.